What data do you process?

We process your data to provide our services, specifically when you make a reservation, book a stay with us, visit our website, or contact us by phone, email, or through the contact form. We store your contact information, reservation details, payment and billing information, and data you’ve submitted online. This includes your name, address, phone number, email address, and payment details. If you’d like a complete overview of the data we’ve collected about you, you can submit a request to access your data (see: What are my rights?).

What do you do with my information?

We process only the data necessary for:

Entering into an agreement (for example, booking a hotel room) and fulfilling it (such as communicating via email or sending an invoice);

To enable the use of our website and to analyze website traffic for marketing and optimization purposes. For more information, see our cookie policy below;

Conducting market research, improving our services, and other purposes related to general business operations;

Compliance with the laws and regulations that apply to us, such as tax obligations.

How can I unsubscribe from your informational emails?

If you have subscribed to our newsletter or other informational emails, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails or by sending us a message at welkom@gardehotels.nl.

Is there a customer profile for me?

We do not use your data to build a detailed customer profile or to engage in automated decision-making.

What is your retention period?

We do not retain your personal data for longer than is necessary for the purposes of processing. Administrative data is retained in accordance with the statutory retention period of seven years. We retain other data for as long as is necessary for our services and communications. Once the retention period has expired, your personal data will be deleted from our systems or used in an anonymized form for analysis and business purposes.

Is my personal information shared with third parties?

We may share your information with third-party service providers who perform services on our behalf, such as our reservation system, hosting provider, payment processor, or marketing tools. We enter into agreements with these parties to ensure the highest level of security and confidentiality for your personal data.

How is my personal information protected?

We have implemented appropriate organizational and technical measures to prevent misuse, loss, unauthorized access, and unintended disclosure. For example, we use secure servers, SSL certificates (HTTPS), antivirus and antimalware protection, periodic updates, and structured backups.

What is a cookie?

We use cookies on this website. A cookie is a simple, small file that is sent along with pages from this website and stored by your browser on your device (computer, phone, or tablet). We use cookies to ensure the website functions properly, to analyze website usage, and to support marketing efforts. You can find more information about the specific cookies we use in our cookie banner.

No cookies?

By changing your browser settings, you can specify that your browser should not accept cookies from our website, or should accept only a limited number of them. You can also delete cookies that have been previously stored. Please note: doing so may result in you having no access, or limited access, to certain features of our website.

What are my rights?

You have the right to ask us to allow you to access your personal data and/or to correct, supplement, delete, or restrict access to it. If you have any questions, comments, or complaints regarding the use of your personal data, you can always contact us at welkom@gardehotels.nl. You also have the right to file a complaint with the Dutch Data Protection Authority.

Can you change this privacy statement?

Yes, we may change this privacy statement. We therefore recommend that you check this section of the website regularly.

Questions or comments?

Email us at welkom@gardehotels.nl or call us at +31 50 205 3136. You can find our full contact information on our contact page.

Date of latest version: May 26, 2026